To test this, let's first tackle the most common issue, a problem with Adobe's temporary files. If you are able to sign into the website just fine, but are not able to access the software on your computer itself, the issue may be with your specific install of Adobe. THIS FIX IS FOR WINDOWS ONLY, IF YOU ARE NOT USING WINDOWS, PROCEED TO THE NEXT STEP.
If you are not, please put in a ticket to include the line "please route to Software Licensing". If you are able to log in, click "Open" under the Creative Cloud apps section and see if you are able to access any of the apps.If you are unable to log in, please put in a ticket to and include the line "please route to Software Licensing".Log in here with the same username and password that you use for iRoar You will either be automatically signed in or be taken to a Clemson login page.When logging in, be sure to use If asked what kind of account you are using, choose "Company or School Account".Go to and log in using the Sign In link in the top right.First, we need to verify whether this is an issue with the Adobe account or with the Creative Cloud install.This article assumes that you have already installed the software.įor instructions on how to install the software: This article is for troubleshooting issues with accessing Adobe Creative Cloud software.
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